# Hiring Store Director

**Company** Circular Labs Co., Ltd.
**Position** General Manager of the New Seongsu Cafe — Oversight of Store Operations + Menu Development + Human Resources Management
**Employment Type** Permanent (3-month probationary period)
**Work Location** Seongsu-dong, Seongdong-gu, Seoul
**Salary** determined after interview (negotiable based on experience and capabilities)

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## About this position

Circular Labs will open a new cafe brand in Seongsu in December 2026.

This position is not a simple store manager.
We are looking for a **Head of Operations for a brand that will make its first store a success and then expand into multiple locations.**
This is a position where you directly plan seasonal beverages, organize the workforce, take responsibility for the store's profit and loss, and establish operating standards for the second and third branches.

Due to the location characteristics of Seongsu, the proportion of foreign customers, especially those from Greater China, is high.
**Ability to handle customer interactions and practical communication in Chinese or English is required.**

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## Responsibilities

**1. Menu and Seasonal Beverage Development**
- Planning new seasonal menus and developing recipes (at least 3-4 times a year)
- Cost and selling price design and margin structure design
- Recipe standardization and establishment of quality control standards
- Sourcing of coffee beans and supplies, and supplier management

**2. Overall Store Operations**
- Daily/Monthly Sales Management, POS Settlement, Profit & Loss Management
- Raw material ordering and inventory management
- Management of hygiene, facilities, and equipment; operation of the opening/closing system
- Operation of in-house ordering and payment systems, POS and kiosks, and improvement feedback

**3. Human Resource Management**
- Barista and part-timer recruitment, training, and work schedule management
- Writing new employee training manuals and operational manuals
- Managing team atmosphere and service levels

**4. Preparation for Expansion**
- Establish a Standard Operating Model (SOP) based on operational data from the first store
- Lead setup and training for the opening of the second branch and beyond
- Execute promotions and campaigns in collaboration with the marketing team and headquarters

**5. Handling Foreign Customers**
- Guide to serving Chinese and English-speaking customers and the menu and ordering system
- Establish a manual for handling foreign customers

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## Eligibility Requirements

- At least 3 years of experience as a **manager (store manager, assistant store manager, or manager)** at a cafe or F&B store
- **Korean is mandatory, and fluency in Chinese, Japanese, and English is required** (level for customer service and practical communication)
- Someone capable of directly handling everything from beverage preparation to store operations
- Experience in personally developing new or seasonal menus
- Someone capable of managing store figures such as orders, inventory, and profit/loss
- Experience directly managing employee recruitment and training
- Someone who can independently assess and respond to problems arising in the field

## Benefits

- **Experience expanding a cafe brand to two or more locations** (Multi-store management, leading new store openings)
- Experience in setting up a new store opening (the entire process of setting up interior, fixtures, personnel, and manuals)
- People who are fluent in both Chinese and English
- Understanding of Greater China channels such as Xiaohongshu and Dazhong Dianping
- Understanding of specialty coffee or Barista/Q Grader certification
- Experience in personally creating store operation manuals and training systems
- Those familiar with using store systems such as POS/kiosks

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We are looking for someone like this

- Not a manager who just does what they are told, but someone who is willing to take responsibility for the success or failure of Branch 1 themselves.
- Someone who can see both sales figures and brand experience simultaneously
- Those who enjoy the initial setup of a new brand
- Those who want to grow together as we expand into multiple stores

Working Conditions

- 5-day work week (depending on store schedule)
- Four major insurances, annual leave
- Conversion to permanent position after a 3-month probationary period
- Potential to grow into a General Operations position upon brand expansion
- Foreign applicants welcome — Holders of visas with no restrictions on employment activities, such as F-2, F-4, F-5, and F-6, can apply immediately; for others, individual consultation will be conducted.

## Selection Process

Application Submission → Practical Interview → Final Acceptance
※ Please specify in detail in your resume the stores you operated, menus you developed, and expansion history at the time of application.